Survey of Patient Satisfaction

Thank you for helping us evaluate our service by completing this survey!

1. Please check all categories to describe you.
Male
Female
LGBTQ
Freshman
Sophmore
Junior
Senior
Law/Grad
International/Exchange Student
NCAA Athlete

2. Is this your first visit to the Student Health Center (SHC)?

Yes
No

3. Which health care provider did you see?

MD Nurse Practitioner Nurse

4. Would you recommend the SHC to a friend?

Yes
No

5. Did we meet your expectations today?

Yes
No

Please rate the following:

Your visit overall:

Excellent
Very Good
Good
Fair
Poor
N/A

The Dial-a-Nurse appointment scheduling process:

Excellent
Very Good
Good
Fair
Poor
N/A

The helpfulness and courtesy of the SHC staff:

Excellent
Very Good
Good
Fair
Poor
N/A

The professional skills (thoroughness, carefulness, competence) of the health care provider:

Excellent
Very Good
Good
Fair
Poor
N/A

The personal manner (respect, friendliness, sensitivity) of the health care provider:

Excellent
Very Good
Good
Fair
Poor
N/A

The respect given to you regarding your gender, race, ethnicity, sexual orientation, economic status, disability, religion, or age:

Excellent
Very Good
Good
Fair
Poor
N/A

The explanation of what was done for you at the visit:

Excellent
Very Good
Good
Fair
Poor
N/A

The effectiveness of your care:

Excellent
Very Good
Good
Fair
Poor
N/A

The length of time you waited at your visit:

Excellent
Very Good
Good
Fair
Poor
N/A

The comfort, safety, and security of the SHC facilities:

Excellent
Very Good
Good
Fair
Poor
N/A

The location of the SHC:

Excellent
Very Good
Good
Fair
Poor
N/A

Helpfulness and availability of educational materials: (patient education handouts, etc.)

Excellent
Very Good
Good
Fair
Poor
N/A

Helpfulness of SHC website:

Excellent
Very Good
Good
Fair
Poor
N/A

Comments and/or suggestions:

Optional:

So that we may follow up on your comments, please provide the following information:

Name:

Email:

Phone: