Patient Information & Services

The Student Health Center clinicians and nurses provide students access to efficient and effective primary care services. Our staff is dedicated to delivering the highest quality care demonstrated by our on-going AAAHC (Accreditation Association of Ambulatory Health Care, Inc.) accreditation.

Services include treatment of acute and chronic illnesses, injuries, disease prevention, health maintenance, peer education and mental health-related care. For questions regarding services, contact 804-289-8064.

Patient Information

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  • Appointments
    • All active A, B, J, Law and full-time MBA students at the University of Richmond are eligible for care at the Student Health Center.
    • The Student Health Center is an appointment based clinic. Same day appointments are offered subject to availability.
    • To schedule an appointment log onto your Student Health Portal or call 804-289-8064
    • Students experiencing COVID symptoms should pick up a self-test kit on campus: https://www.richmond.edu/coronavirus/support-center/test-mask-pickup.html or call Student Health: 804-289-8064
    • Masks will be required for everyone (vaccinated and unvaccinated) entering the Student Health Center
    • Students who arrive 10 or more minutes late to their appointment will be asked to reschedule.
    • Appointment cancellations should be at least one hour prior to your scheduled appointment. Appointments may be cancelled through the Student Health Portal or by calling 804-289-8064.
  • Triage

    Nurse advice for urgent medical concerns.

    • Operating Hours: Call clinic to speak to a nurse
    • After Hours: Students may call 804-289-8064 to be connected to an after-hours nurse advice line. The registered nurse will assess your concerns and direct you to the most appropriate care. Please note: the nurse advice line cannot assist with scheduling appointments or prescription refills.
  • Excuse Note Policy

    The University of Richmond Student Health Center does not provide written excuses for students who miss class or assignments due to a short-term illness or an injury.  This policy is consistent with American College Health Association recommendations and the policies of our peer institutions.  It also reflects our commitment to teaching students how to use healthcare resources appropriately and supporting meaningful dialogue between students and faculty.  For the Student Health Centers full statement, please view Excuse Note

    To view the University’s full policy, please visit the Registrar’s website.

    If the health issue(s) prompting your visit to the Student Health Center has impacted your academic responsibilities, contact your professors and respective dean to discuss your concern.

     

  • Billing and Health Insurance

    Professional visits with a clinican or nurse incur no charge.  There are charges for laboratory tests, immunizations, allergy injections and supplies for certain treatments.

    All charges are billed to the student account.  A statement of charges is available through the Student Health Portal for insurance reimbursement purposes.  The Student Health Center does not bill insurance.

    Student Health Insurance

    The Department of Risk Management sponsors a student health insurance plan to ensure all students have access to adequate health insurance, for more information: Student Health Insurance Plan.

  • Student Health Portal

    Log onto your Student Health Portal using your NetID and password to:

    • Schedule an Appointment
    • Cancel an Appointment
    • Complete Forms
    • Read secure messages from clinical staff
    • Review lab results history
    • Upload medical records and test results
    • View/print immunization history
    • Access billing statements

    NEVER send protected health information (PHI) through email

Services

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  • Allergy Injections/Immunotherapy
    The Student Health Center will not offer allergy immunotherapy appointments during the Spring 2023 semester.
    We apologize for the inconvenience of discontinuing this service.
    The cessation of allergy injections will increase our available appointments for other health concerns. Please call the Student Health Center (804-289-8064) for a list of off-campus resources and check with your medical insurance plan to verify coverage.
  • Immunizations and Therapeutic Injections

    Vaccines administered by the Student Health Center

    • Influenza
    • MMR
    • Tdap

    Therapeutic Injections

    The Student Health Center cannot receive medications shipped to students, but will store medications that are under physician orders.

  • Laboratory
    The Student Health Center is unable to perform lab testing ordered by outside providers.
    • Lab testing requires an appointment, call 804-289-8064
    • Labs performed at the Student Health Center are processed through LabCorp
    • The Student Health Center does not bill insurance
    • A statement of charges is available through the Student Health Portal for insurance reimbursement purposes
    • Students are notified of lab results via their Student Health Center portal.
  • Medical Equipment Rental

    The Student Health Center loans the following equipment for a fee:

    • Crutches

    Sharps containers are provided to students at no charge and may be picked up at the Student Health Center. Containers must be properly closed when full. Full containers should be returned to the Student Health Center and exchanged for an empty container.

  • Services Pricing Guide

    Student Health Center prices are updated yearly. For a complete list of pricing, click here.

  • Sexual Health and Contraception

    The Student Health Center offers support, education and services related to sexual health in a confidential and sensitive manner. We offer advice by phone and through private appointments with our clinical staff. Our team provides consultations and prescriptions for a variety of contraceptive (birth control) methods and offers screenings and treatment for sexually transmitted infections.

    Free Condom dispensers are located at the Safe Sex station next to the elevators on the second floor of the Health and Well-Being Center.

    STI Testing: STI testing may be performed by the Student Health Center but there is cost. Student can contact Student Health Center for information on community resources. For further information, please review our services pricing guide. 

  • Smoke and Tobacco Cessation

    The Student Health Center offers quit kits, coaches, one-on-one appointments and information about nicotine products and cessation. 

    Benefits of becoming a non-smoker include:

    • Improve your chances for a longer life
    • Look and feel healthier
    • Feel more energetic
    • Breathe easier and be able to exercise
    • Save money
    • Protect those around you who may be harmed by your smoking, especially if you are pregnant or around children
  • Sports Medicine Clinic
    The Sports Medicine Clinic is overseen by certified athletic trainers specializing in injuries related to sports, fitness and exercise. Our athletic trainers are skilled in the examination, treatment and rehabilitation of emergency, acute or chronic injuries. They also specialize in wound care and head injuries. Common injuries that are evaluated/treated by an athletic trainer include concussion, muscle strains, sprains, and shin splints.
  • Travel Abroad Services

    Preparation is very important for a safe travel experience. The Student Health Center provides resources for travel clinics in the area which assist with planning and vaccinations.

    For more information, please visit our Travel Information page. 

  • Wound Care

    Students in need of wound care services should contact the Student Health Center for a consult appointment with a provider.